Hurricane Preparedness

OC Alerts


For Emergencies:
​Call 911

​​Emergency Operations Center for Hurricane Florence:
​919.918.7363

Flooding:​
​Call 911

​​​​Drinking Water Information:​​
​It is safe to drink tap water as usual, even if the power is out. However, if the water stops working, OWASA will restore service and notify customers as soon as it’s safe to do so. In case there is a water service disruption (for example, if an uprooted tree damages a pipe affecting water delivery) OWASA urges everyone to have a hurricane preparedness plan in place, which includes storing one gallon of water per person per day, for 3 to 7 days.

​​​​​YOU WILL NEED:
​​Residents should prepare their homes with nonperishable food items, fuel, batteries, ashlights, bottled water, candles, matches, emergency radio, pet food, cash, re extinguisher, and rst aid kits. Be sure to check on your neighbors, especially if they are disabled or elderly. Secure outdoor items that could become projectiles in wind. First aid kits and medical supplies are encouraged to have on hand. ​​​​

​Shelter Locations: ​​
​Orange County Emergency Managament public Information line for Hurricane Florence:
​ 919-245-6111
​​
​Orange County officials will open two Emergency Shelters to help residents who may be displaced by Hurricane Florence. The shelters will open Wednesday at 4 p.m. at the following locations:
​• Smith Middle School (9201 Seawell School Rd, Chapel Hill)
​• CW Stanford Middle School (308 Orange High School Rd, Hillsborough)
​Identification is not required to enter a shelter, but it is encouraged as a best practice. ​​​

​Schools:
Chapel Hill-Carrboro Schools 919-627-8211
Orange County Schools 919-732-8126

​​​​​Insurance:
​North Carolina Insurance Information
​​​Call 800-546-5664 or 919-807-6750 ​​​​
​National Flood Insurance Program
​Call 888-379-9531 ​​

​Power Outages: ​​
​Stay connected. Access outage maps online at Duke Energy Outages Register for outage updates. Customers can text OUT to 58801 to report an outage from their mobile phone. Be sure to use the mobile phone associated with your account. ​​​
​To stay informed of future power outages, sign up to receive power outage alerts from Duke Energy by texting REG to 57801 or choose from text, email or phone alerts by enrolling Duke Outage Alerts.

​​​Duke Power ​1-800-POWERON (1-800-769-3766) ​​
​Piedmont Electric Main Oce:1-800-449-2667 ​
​Report Outage:1-800-222-3107
Piedmont Outage Map​ ​
​Progress Energy 1-800-419-6356
Progress Energy Outage Map
​PSNC 1-877-776-2427 ​​​​

​Flooding:
​ Document High Water Mark Locations -
North Carolina's State Floodplain Mapping Program


​Report Down Trees/Live down Power Lines/Blocked Roads:​ ​
​Email FlorenceDamage@townofcarrboro.org ​​​​



​Stay Connected: ​
​Orange County will provide updates during and after the storm through two major channels -- Twitter (@OCNCGOV) and OC Alerts, our free, realtime alert system @NCEmergency on Twitter NC Emergency Management on Facebook.​​

​Follow social media to stay informed.
​Facebook:
Town of Carrboro
NC Emergency Management
Orange County North Carolina
NOAA NWS National Hurricane Center
US National Weather Service Raleigh
American Red Cross Eastern North Carolina

​Twitter:
Town of Carrboro
Orange County North Carolina
National Weather Service
OWASA
Red Cross

​Nextdoor:
Town of Carrboro