Show All Answers
The Town Council seeks feedback on alternative trail alignments for the Bolin Creek Greenway, which was adopted in 2009 pending a request for additional community engagement to consider alignments for two sections of trail.
Greenways Incorporated, which prepared the Bolin Creek Greenway Conceptual Master Plan in 2009, stated that the goal of the preparing different trail route alignments for Phases 3 and 4 was to provide options to the public that were distinctly different from one another so that user needs and preference, origins and designations could be determined. Please note that the plan has not been updated since 2009 and some of the maps show conditions and facilities which have since been constructed and may affect design considerations for the options shown.
Access the Bolin Creek Greenway Conceptual Master Plan to learn more -- at https://www.carrboronc.gov/DocumentCenter/View/12366/Bolin-Creek-Greenway-Conceptual-Master-Plan-
In adopting the plan in 2009, the then-Board of Aldermen decided that additional public input was needed before deciding on the alignment of Phases 3 and 4. Alternative alignments or options for different ways of traveling were added into the plan, as described by the plan/consultant based on the direction received from the Board. Greenways Incorporated, which prepared the Bolin Creek Greenway Conceptual Plan in 2009, stated that the goal of the different trail alignments was to provide options to the public that were different from one another so that user needs and preference, origins and destinations could be determined.
Please note that the plan has not been updated since 2009, and some of the maps do not show conditions and facilities which have since been constructed and may affect design considerations for the options shown.
The alignment options are as follows:
The study area (Bolin Creek Greenway Conceptual Master Plan) for the Bolin Creek Greenway extends approximately three miles. The planning area starts at Estes Drive Extension and follows the creek north through Carolina North Forest to Homestead Road. Access the plan at https://www.carrboronc.gov/DocumentCenter/View/12366/Bolin-Creek-Greenway-Conceptual-Master-Plan-
Public information resources available about these alignments include paper brochures, webpages with a storymap and map plotting activities, and public input tables that will be set up at various community events and programs. Depending on your time and interest, you can do any of the following to learn more and express your views on this community project:
People who are interested in learning more about the existing vegetation, wildlife, topography, significant natural features, and adjacent or intersecting streams are encouraged to read Chapter 2: Existing Conditions. This chapter provides detailed information about the field mapping conducted in January 2009.
Access the Bolin Creek Greenway Conceptual Master Plan at https://www.carrboronc.gov/DocumentCenter/View/12366/Bolin-Creek-Greenway-Conceptual-Master-Plan-
Until further technical studies are conducted, the project cost is unknown at this time.
Trail connections from some neighborhoods were requested during public workshops in 2009. At this time, details regarding the project's design, costs, cost-sharing and related issues remain to be determined and are unknown .
This engagement process will be underway through Oct. 3, 2023.
The Council has requested that public input be sought before it makes a decision about alignment of the trail. The Bolin Creek Greenway Conceptual Master Plan details a series of action steps following the adoption of the plan (Executive Summary – vi) including seeking funding sources, project design and coordination with stakeholders including neighboring jurisdictions and utilities.
Absolutely! While the Town is limited on what we can directly do to assist your struggling businesses, one thing we can do is connect you to resources and advisors to help you get back on-track - whether it's marketing, finances, human resources, supply chains or any other part of your business. The best approach is to get in contact with our staff to help assess your needs and discuss what resources we can bring to you to help you most. Know that the sooner you seek assistance, the better the chance to help your business survive. Discussions are confidential.
We're happy to hear this and are available to assist you however we can in your endeavor. You can learn about the basics of starting a new business in 10-steps at our New Business Resource Center. We also would encourage you to seek the free business assistance from the Small Business Center at Durham Tech, Small Business and Technical Development Center at UNC, or SCORE Chapel Hill Durham. These resources can provide one-on-one consulting to help you specifically tailor your business plan to your idea. Still have questions? Contact our Department at 919-918-7319.
Generally, no, you do not need a business license from the Town to open a new business. You will need to make sure to have your business registered with the State of North Carolina. If you are selling beer or wine, you will need to get a license from the Town.
Because of the quickly changing status of commercial properties, the Town does not provide a database of available properties for public viewing. As you look for space, feel free to reach out to our staff at 919-918-7319 or by email at EconDev@CarrboroNC.gov and let us know what building/site requirements you are looking for (square footage, utility needs, location or neighborhood preferences, preferred lease terms, etc) and we'll be happy to share available properties with you!
Yes! Due to COVID-19 are currently inspecting and installing car seats for children on an appointment basis. Fill out the Child Passenger Safety Inspection Request form to schedule an appointment, or visit our Child Car Seat Installation page for more information.
Reflective address signs are very important for emergency services. If we can't find you, we can't help you. Locating addresses can be especially tricky at night. Order a reflective address sign today. Signs are only $15 or $20 if mounted to a metal post. Use this form to order your reflective address sign. The signs are made at the fire-rescue department and you will be contacted once it is ready for pick-up.
As a part of our Community Risk Reduction program the Fire-Rescue Department installs smoke and carbon monoxide alarms for residents of Carrboro and the South Orange Fire District. Smoke alarms provide early notifications increasing the likelihood that you and your family will be able to escape if there is a fire in your home. Submit this form to schedule installation or inspection of a smoke or carbon monoxide alarm.
The Carrboro Fire-Rescue Department issues construction and operational permits in accordance with applicable state laws and the currently adopted edition of the North Carolina Fire Code. For more information regarding permits, reference Section 105 of the North Carolina Fire Code and in Chapter 12, Article II, Section 12-10 of the Town Code. You can apply for a fire prevention permit by submitting this form.
Reminder: Any plans for review (electrical, remodeling, fire alarm, sprinkler system) should be submitted to Town of Carrboro Planning, Zoning, and Inspections through PIPER prior to contacting the Fire-Rescue Department.
Public Education Event
We provide public education events, including fire prevention presentations. Use this form to request a public education event for your group or organization.
We regularly give station tours and safety talks to all types of groups, both formal and informal. Some of the groups we have had come through in the past include school classes, girl scouts, boy scouts, church groups, day care groups, after school programs, summer camp groups, home school students, and many individuals. Use this form to request a fire station tour.
Birthday and Block Parties
If you are planning a community block party or birthday party our department will stop by during the event with a fire truck for all to see up close - both adults and children. We can show and explain the use and importance of the many pieces of equipment, display our gear, discuss fire safety topics, and distribute fire safety information. Use this form to request the department come out to your birthday or block party.
View our Community Services page to see what other services are offered by the fire-rescue department. Forms are available to request all of the services offered by the department.
The Town Hall reception desk is open from 8:30 a.m. to 5 p.m. Monday through Friday.
The Town has limited authority to intercede in disputes between tenants and landlords, but can assist in assessing the condition of the rental unit if a housing code violation is suspected. Contact Town of Carrboro Housing and Community Services if you are having trouble with your housing situation.
Email HousingHelp@orangecountync.gov if you are experiencing a housing crisis.
Know your rights.
Orange County North Carolina Declaration of Tenant Rights and Obligations
Orange County Civil Rights Ordinance
Fair Housing Project – Know Your Rights
If you believe you’ve experienced housing discrimination, think you are being discriminated against, contact the Orange County Human Rights & Relations department, 919-245-2487 or Human_Relations@orangecountync.gov
File a complaint.
If you’re looking for an affordable apartment, The Housing Opportunity Finder can assist in the search. In addition to properties owned by nonprofit affordable housing providers, it also includes existing apartment complexes, many of which offer lower rents.
If you’re looking for affordable homeownership, the Town has compiled a list of nonprofit affordable housing providers, who not only provide housing affordability, but also ensure the property remains affordable well into the future. Many of the nonprofits listed also own and manage rental homes and apartments.
The Town’s Community Resources page can also point you to other housing-related resources.
Yes. The Orange County Health Department provides a list of resources and you can search the OC Connect database specifically for your needs. Orange County Partnership to End Homelessness also has a comprehensive resource guide.
The Orange County Home Preservation Coalition (OCHPC) is a collaborative of organizations that provide home repairs, weatherization and disability or aging in place modifications to low-income Orange County residents, many of whom are older adults. You can apply online or email Ryan Lavalley (email@example.com) for more information.
Yes. Carrboro partners with Orange County and the Towns of Chapel Hill and Hillsborough to provide Emergency Housing Assistance to eligible households. Applications are online and can also be obtained by calling the Housing Helpline at 919-245-2655 or by emailing HousingHelp@orangecountync.gov.
Building permits reviewed by the Inspections Division range from large to small. The following items may be required depending upon the kind of permit being sought:
Related Documents and Forms
Please call Inspections if you have any questions about permits at 919-918-7336.
Please see the Town of Carrboro Fee Schedule. Any questions, please contact 919-918-7336.
Building codes can be obtained through the NC Department of Insurance at 919-661-5880.
Permit Applications are managed through PIPER, the Town’s online permitting portal which can be accessed here:
PIPER Online Portal
PIPER application instructions can be found here:
PIPER Application Instructions
What Do You Need For A Permit?
The Permit Review process takes from 4 to 6 weeks for most projects at this time. During this time your project is reviewed for compliance with all applicable regulations and codes. It is possible to receive your permit in less time depending upon the staff workload when your request is received and how complicated the project is.
Please call Inspections if you have any questions about permits at 919-918-7336.
Office hours are from 8:30 a.m. - 4:30 p.m.
The parking lot at the corner of Sunset Drive and Rosemary Street is jointly owned by the Town of Carrboro and the Town of Chapel Hill. Just over half of the lot is owned and managed by Chapel Hill which does require paid parking. The other portion of the lot is owned and managed by Carrboro which does not require paid parking. Look for the spots with a sign that state "Carrboro Business Parking" to find the free parking spaces.
In short, no, the Town code does not allow cars to be parked in public parking lots past 3:00am.
No, at this time the Town does not rent or lease spaces in public parking lots to businesses or residents for their use.
Yes, the Town is currently working on implementing a wayfinding program to help citizens and visitors find available public parking locations. The Town anticipates signage to be installed before Summer 2024.
No, the parking lots surrounding Carr Mill Mall are for shoppers and visitors to Carr Mill Mall retailers, restaurants, and offices only (this also includes Harris Teeter and CVS). Parking here and leaving the property may result in your car being towed at your expense.
To be clear, businesses and other private parking lot operators can tow your car at any time for any reason as long as it is in compliance with State statues and Town ordinances since you are parked on private property.
Before they can tow a vehicle, however, State law requires that all private lots that tow must have a sign prominently displayed that states that parking is restricted to certain uses, that violators may be towed, and a phone number for retrieving the vehicle. Additionally, the Town requires that the Police Department be notified of such a towing situation within 30 minutes, that no fee will be charged unless a vehicle has been attached to the tow truck prior to the arrival of the owner, and that the sign must state that credit and debit cards are accepted for payment.
For a full list of requirements, see Section 8-78 et seq. in the Town Code and Section 8-4 in the Town Charter.
Yes, the Town Police Department has an online form to handle concerns about improper towing. A representative of the Police Department will investigate the complaint to ensure they are following the proper State and Town regulations.
The Town is restricted on what it can do to place limitations on towing on private property due to legal protections for private property owners and case law from King v. Town of Chapel Hill.
In this court case, the N.C. Supreme Court held that a municipality has the power to regulate towing within its jurisdiction under the general police power, G.S. 160A-174, to the extent the regulations rationally address issues affecting citizen health, safety, or welfare that arise when one’s car is involuntarily towed. Thus, the court upheld Chapel’s Hill’s signage and notice provisions regarding towing. However, the court struck down Chapel Hill’s regulation of fees that can be charged by towing companies because this type of regulation had no rational relationship with protecting health, safety, or welfare and unduly interfered with the right of towing companies “to the fruits of [their] own labor.”
Additionally, in North Carolina, municipalities are limited to exercising certain powers that are either expressly conferred or necessarily implied from enabling legislation passed by the General Assembly which may further limit the ability of the Town to take additional actions.
If the property already exists and has a PIN, but has no address or has an address that is not in the 911 system, in which case you may have trouble getting cable or power or water hookup or the post office won't deliver your mail, you need to contact the Carrboro Planning Department (919-918-7328) to get an address assigned.
If you want to change your address, contact the Planning Department (919-918-7328).
An assessment is technical advice given to a homeowner regarding possible solutions to flooding, drainage, erosion, or other stormwater or stream related concerns. It consists of an onsite consultation with the assessment provider and a detailed report/assessment customized to the property and owner’s interests.
Single family residential property owners within the Town’s municipal limits were eligible.
Examples of Stormwater-Related Concerns
Within the Scope of the Assessment
Outside the Scope of the Assessment
Michael Dupree, an independent contractor, provided the assessments. He has extensive experience in stormwater and community outreach in Durham County and across North Carolina. He has been providing landscape, irrigation, stormwater and stream related consultation, and design services for Triangle residents since 1989.
A new residential program design was approved by the Town Council on January 9th, 2024. A public hearing has been set for February 27th, 2024 to adjust the Stormwater rate structure to fund the program. If the rate structure amendment is approved, more assessments and cost sharing for eligible practices will be offered. Applications could begin to be received again in mid 2024.
The Town of Carrboro will change addresses for residents and businesses within the following operations:
You do NOT need to notify these agencies. Your street name will be updated with no action on your part.
When you receive the Town of Carrboro Address Assignment Letter with your official new address, you can begin changing documents and personal records to the new address.
On January 29th, 2024, the Carrboro Town Council approved financial assistance to offset costs associated with the street renaming of Carr Street. The Town will assist qualifying residents with a payment of $100. If you would like to apply for this assistance, please use the following form: https://www.carrboronc.gov/DocumentCenter/View/14204/Financial-Assistance-Form-Street-Renaming-
Advisory Board and Commission applications are accepted on a rolling basis. You can view the various advisory baords & commissions here. To submit an application online, please visit this link. If you prefer or need a printed application, please contact the Clerk's Office at 919-918-7309 or email firstname.lastname@example.org and we will gladly provide you with one that can be picked up at Town Hall, or mailed. Once submitted, the Town Clerk's Office will coordinate with staff on the next step in the application process.
The Town Council generally meet on the 1st, 2nd, 3rd, and 4th Tuesday of every month except for July, August, and January. The Council also breaks after the first Tuesday in December until after New Years. All scheduled Town Council meetings will be posted via this link.
You can sign up to speak at a Town Council meeting by either arriving at the meeting a few minutes early and adding your name to the list of speakers or by e-mailing the Clerk's office at email@example.com. Please include you name and the nature of the topic you wish to speak about. Please arrive before the meeting begins and listen for your name to be called. Public comment periods are typically held at regular business meetings of the Town Council, but not at Council work sessions. Please check the agenda to ensure public comment is part of the meeting you plan to attend.
Public comment is usually limited to 3 minutes per speaker.
The public comment period is for matters NOT on the printed meeting agenda. If you have a public comment for a matter that is on the printed agenda, these comments will be allowed when that agenda item happens, and the Mayor will then call you up to speak.
Important! Please Read: If you have a visual to go along with your public comment (e.g. PowerPoint presentation, PDF, photos), you must contact the Town Clerk's office by Noon on the day of the Council meeting you wish to speak at and submit these items. All visual materials must be coordinated with the Town Clerk's office in order to be prepared to be shown during the Town Council meeting. Bringing a flash drive with visual materials loaded on it to the meeting is NOT allowed and will not be able to be viewed on the Council room computer, due to IT security reasons.
Town Council meetings begin at 7:00 PM. In the event of a special called meeting, a worksession, or retreat, the start times may vary. Always check this link for all upcoming Town Council meetings.
Yes! Town Council meetings are livestreamed via two platforms. Visit the following to view a Council meeting live stream or to re-watch a meeting: https://carrboro.legistar.com/Calendar.aspx or https://www.youtube.com/@CarrboroNC/streams. Contact firstname.lastname@example.org for any questions regarding meeting recordings.
Procedure for Providing a Subsidyfor Sewer Connections for Existing Dwelling Units in Carrboro(Established 9/2/1997. Amend. 3/9/1999, 1/25/2005. Amend 5/7/19.)
Purpose:The Town of Carrboro created reserve of $120,000 over a six year period that was begun in 1995-96 to subsidize providing sewer to those existing dwelling units presently not served by OWASA. OWASA, in 1997, estimated that there were 160 units not served by sewer within the corporate limits of the Town of Carrboro.
Policy:The Town of Carrboro will pay OWASA a subsidy of $2,000 per dwelling unit in existence as of January 25, 2005 on behalf of a property owner to cover any fees due to OWASA for the connection of a dwelling unit to a public sewer main. This subsidy will be paid for only existing dwelling units within the corporate limits of Carrboro that are not served by OWASA sewer at the effective date of this policy. This subsidy will be redeemed on first come first served basis as long as the established reserve and its accumulated interest exist.
For homes in Historic Rogers Road Neighborhood connecting to a public sewer main owned by Orange County and qualifying as low to moderate income, the entirety, 100%, of costs associated with the connection will be paid by Orange County for a period of two years from the effective date of this policy. For one additional year, the third year from the effective date of this policy, 50% of the costs associated with the connection will be paid by Orange County. The Town of Carrboro will reimburse Orange County 14% of the costs of the connection for this three year period or $34,020, whichever is less.
Following the three year period, the Town of Carrboro will pay Orange County a subsidy of $2,000 per dwelling unit in existence as of January 25, 2005 in Historic Rogers Road Neighborhood on behalf of a property owner to cover any fees due to Orange County for the connection of a dwelling unit to a public sewer main owned by the county for the duration of time the county remains the owner of the sewer main lines in the neighborhood. This subsidy will be redeemed on first come first served basis as long as the established reserve and its accumulated interest exist.
Procedure:All eligible property owners who have contracted with OWASA to have their dwelling unit served by a public sewer and are interested in receiving the subsidy should contact the Town Clerk to complete a request for the subsidy. The Town Clerk will certify the eligibility of the request and notify OWASA. Upon receipt of an invoice, the Town will pay to OWASA $2,000 of the fees levied against the eligible property on behalf of the property owner.
For property in the Historic Rogers Road Neighborhood, Orange County shall invoice the Town of Carrboro for full or partial payment as specified above.
Statements of Domestic Partnership can be filed with the Town Clerk by appointment only. Call 919-918-7309 or email email@example.com to make an appointment. Please bring a photo ID for each party. The cost of filing is $40.00.
Taxes are collected by Orange County. Please contact the Tax Department at (919) 245-2725. The Town Clerk does not have any property or personal tax related information available.
Court records are handled by the NC Courts System and not at the local level. You should contact the Orange County Clerk of Court at (919) 644-4500. The Town Clerk's office does not have any involvement with any court related records.
All deeds are recorded with the Orange County Register of Deeds office. Please contact them at https://www.orangecountync.gov/3010/Register-of-Deeds or call 919-245-2675.