Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Planning Department
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If the property is a new lot, you need to record it with Orange County Land Records. Orange County will assign a Property Identification Number (a PIN). When Carrboro Planning receives the PINs from Orange County, addresses are assigned for the properties and an address assignment letter goes out to the property owners, the post office, utilities, government entities, and 911. That letter creates the address and gets it into the 911 system. If the property already exists and has a PIN, but has no address or has an address that is not in the 911 system, in which case you may have trouble getting cable or power or water hookup or the post office won't deliver your mail, you need to contact the Carrboro Planning Department (919-918-7328) to get an address assigned.Planning Department
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A building must be addressed on the street an emergency vehicle would use to drive to it. So if your house is addressed Main Street, but the only driving access to it is Boyd Street, the property should have a Boyd Street, not a Main Street, address. If you want to change your address, contact the Planning Department (919-918-7328).Planning Department